RV/Camping Terms & Conditions

Please read the Terms & Conditions carefully. You will be required to sign a form indicating your understanding upon arrival.

RATES: Lodging Units and RV/Tent site rates are for 2 guests. Additional charges will apply for more then 2 guests, 3 years and under are free. Maximum of 6 guests per unit/site. Maximum of 2 four man tents per site.

RESERVATIONS & PAYMENTS: 2 day minimum stay on all weekends, 3 day minimum stay on all holiday weekends. Payments may be made by cash, debit, money order, or any major credit card. **We can not accept cheques** Please do not send cash by mail. Although we will attempt to honour your chosen site/unit, there are times when this will not be possible.  Wherever possible, we will attempt to notify you of your site/unit change before your arrival. Should a site/unit change be necessary, we will guarantee the same site/unit type equivalent or better. If we are unable to provide the above, a full refund will be issued. Rates for reservations made for a future year are subject to change, when possible a notice will be sent.

** We will not take bookings from individuals under 18 years of age ** Individuals under the age of 25 are subject to a $200 security deposit unless authorized by a manager prior to arrival. This amount may be made by cash or by a pre-authorization on a major credit card. This will be placed on the same card used for your holiday booking. Please make arrangements with our reservation team if you want a different card used. Once the RV site, tent site, motel unit or motor home has been inspected and found to be in the same condition as arrival the cash will be returned or the credit card information will be released. Any damage will be assessed and charged accordingly to your credit card. An extra charge will be added to your credit card for any rental unit or site needing excessive cleaning. **Lilac Resort reserves the right to terminate a booked holiday if any stated rules are in violation. No refunds will be issued**

RV AND TENT SITES: When making a reservation for either a tent or RV site you may pay in full, or reserve by paying 50% of the total reservation. The balance will be automatically taken 30 days prior to arrival. Deposit is required at the time you place your reservation. Once your deposit is received you will receive a letter of confirmation.

CANCELLATIONS: All refunds, changes or transfers are subject to a $15.00 service charge. **There will be no refund for anyone being evicted or for days lost through early departure or late arrival**

RV and Tent Sites: No refund will be given unless date changes or cancellations are received at least 2 days prior to scheduled arrival date.

ARRIVALS & DEPARTURES: Check in time for all campsites is 3:00 pm. Please have only one member of your party check your group in. Early check-ins will not be permitted. Check out time for all RV and tent sites is at 2:00 pm. **A full day’s rate will be applied to late check outs*

SECURITY DEPOSITS: For Guests under the age of 25: A $200.00 security deposit will be processed at check in time. This amount will be reserved as a pre-authorization only on a major credit card. This will be placed on the same card used for your holiday booking. Please make arrangements with our reservation team if you want a different card used. Once the site has been inspected and found to be in the same condition as arrival the credit card information will be released. Any damage or for any lost items (i.e. adaptors, BBQ rentals, picnic tables) will be assessed and charged accordingly to your credit card. An extra charge will be added to your credit card for any site needing excessive cleaning.

 ** RV and Tenting Guests: You are responsible to ensure that your site is left in the same shape as when you arrived, tidy, clean and all garbage removed. Any damage or excessive cleaning will be assessed and charged accordingly to your credit card. **  

PETS & CAMPING: Pets are welcome on your camp/RV site as long as they are leashed at all times and their owners are responsible to ensure waste is picked up.  No pets allowed in the pool area or campground buildings. Please don’t let your pets disturb other guests. Aggressive or chronically barking dogs will be dealt with promptly. Guests who can not prevent their dogs from disturbing others or dogs that the Management deems as dangerous to the wellbeing of other Guests will be asked to remove their pets from the Resort immediately. 

CHILDREN & YOUTH: Lilac Resort is a Family Resort which welcomes children of all ages. Children and youth under the age of 18 are permitted on property with adequate adult supervision only. Children under the age of 12 must be accompanied by an adult at all the recreational facilities. **Lilac Resort has a curfew; all children and youth under the age of 18 must be at their designated campsite/motel unit or be accompanied by an adult after 11:00 pm. Those in violation of this rule will be returned to the care of the adults in charge of supervision. **

 

VISITORS: Please instruct your visitors to register at the Resort office before proceeding to your camp site.  Visitors must purchase a visitor day pass at the Resort office.  Visitors in violation of this rule will be asked to leave the park. All visitors are subject to the rules and regulations of the Resort. The registered campsite guest will be held responsible and accountable for the actions of their visitors.

 

BRACELETS: Must be worn around the wrist at all times. Failure to display an appropriate bracelet may result in loss of privileges or your eviction from the Resort. DO NOT LOSE YOUR BRACELET!  If you do, you will have to purchase a new one. Bracelets are to be renewed or purchased at the office (with the exception of weekends) prior to 2:00 pm each day. When renewing, have your receipt with you.

 

SECURITY GUARD: Security Guard shifts will begin at 10:00 pm. and they will stay on duty until the early hours of the morning. If you witness suspicious behaviour or would like their assistance, please call the security office (located at the front entrance gate) at (204) 422-4054. We ask that you please respect the Guards; disrespect towards them will not be tolerated. If you have a complaint regarding Security Guards, please notify Management at the Resort office.

 

GATES: Entrance gate will be closed from 11:00 pm to 8:00 am.  Those wishing to enter after 11:00 pm must either sign in with the security guard or park vehicle outside the gates. Please Note: Guards go on patrol, if you find there is no guard at the gate, please wait or park outside of the gate area (DO NOT RAISE THE GATE OR HONK YOUR HORN). Visitors will not be allowed into the Resort after 11:00 pm. Exit gate opens automatically upon detection of a vehicle.


AMENITIES/FACILITIES: Please remember that all amenities are on a seasonal, weather dependent schedule. The entertainment/activities, pools/waterslides, and concessions/store are on a full schedule throughout July/August. Limited hours of operation of facilities and services are available in the spring and fall. We reserve the right to close any facilities due to weather conditions or for Health and Safety reasons without prior notice.


POOLS/HOT TUBS/WATERSLIDES: Read and obey all posted signs and obey instructions given by the pool staff. Visit our web site to view a complete list of our water park rules.


ENTERTAINMENT/MOVIES: Wednesday night movies and weekend entertainment throughout July and August. Visit our web site or get the summer line up from the office. Bracelets must be worn to attend.

 

RULES & REGULATIONS:

  • No more than 6 persons allowed in a rental unit or camp site, unless authorized by a manager.
  • No additional guests except those listed on your reservation can occupy the premises.
  • 2 vehicles allowed per site, car passes must be displayed in front window.
  • Speed limit 20 km/hr. throughout the resort. Obey all traffic signs. Joyriding in the park is prohibited. Dangerous drivers will be evicted.
  • Golf Carts and ATVs are allowed providing that, in addition to the above Street Safety rules, the following conditions are met: ATVs (including pocket quads and bikes) must be registered and licensed. Operators must be at least 16 years of age, hold a valid driver’s license. No joyriding in the park, the ditch or the service road in front of the Resort. If the above rules are no adhered to, your ATV/Golf Cart will be banned from the Resort. No dirt bikes.
  • Bike riders, as well as auto drivers, must yield right of way to pedestrians. Bicycles must be parked in stands provided and should never block or impede or prevent easy access to the pools, office or washrooms.
  • Garbage must be bagged and deposited in garbage barrels. No garbage in fire rings.
  • Camp fires to be made in fire rings only. Rings are not to be moved unless authorized by a manager or office staff.
  • Defacing trees is prohibited. No cutting of saplings for wiener roasts.  No power saws.
  • Loud music and/or vulgar language will not be tolerated at any time.
  • No excessive noise between the hours of 11:00 pm and 8:00 am.  After 11:00 pm keep radios and voices down.  Security guards or management may at their own discretion ask to have radios turned off. Those in violation will be fined or asked to leave the park.
  • Alcohol is permitted on the grounds providing guests are of age and drink responsibly. Non compliance may result in your eviction from the park.
  • Disorderly behaviour will not be tolerated at any time.
  • Glass containers are not permitted in the pool area.
  • Firecrackers & Fireworks are strictly forbidden.
  • The property adjoining the resort is privately owned. Please do not cross fences.

  

This property is privately owned. While visiting the Resort you are responsible for abiding by all Resort rules and regulations. Non compliance may result in your eviction from the Park. Should this happen no refunds will be issued. Under no circumstances will Lilac Resort Ltd. be liable for any loss or damage to any of our guest’s personal property, including their vehicles, jewelry, personal effects or any other valuables including currency. Parents are responsible for the care and actions of their children at all times.

Assumption of Risks: BE AWARE THAT THE RECREATIONAL FACILITIES, POOLS, HOT TUBS, WATERSLIDES, PADDLEBOATS, BIKE RIDING, ETC., INVOLVES MANY INHERENT RISKS, INCLUDING BUT NOT LIMITED TO CHANGING WEATHER CONDITIONS, EQUIPMENT FAILURE, COLLISION WITH OBJECTS/PEOPLE AND FAILURE TO USE FACILITIES IN A SAFE AND PRUDENT MANNER, WITHIN ONES ABILITIES, MAY CAUSE INJURY OR DEATH. ALL GUESTS AND VISITORS USING LILAC RESORT FACILITIES DO SO AT THEIR OWN RISK.

The Management Team